Tucson’s water supply has a story worth knowing. The city draws from a blend of Colorado River water, delivered via the Central Arizona Project (CAP), and groundwater pulled from local aquifers beneath the Sonoran Desert. That combination means what comes out of your tap in the Foothills looks different from what’s running through a home in Marana or on the south side. And because Colorado River water carries a higher mineral load than the groundwater it’s blended with, the quality can shift over time.
Most Tucson homeowners don’t think about any of this until something goes wrong: a water heater that fails early, fixtures caked in scale, dishes that never quite come clean. A free water quality test from Rite Way gives you the information before that point. Tucson’s most recent Consumer Confidence Report showed arsenic counts up to 8.8 ppb and uranium counts up to 16 ppb. Both are within legal limits but not ideal. One of our certified water specialists will come to your home, test your water on the spot, and walk you through your results in plain language.
No lab wait. No obligation. Just answers.










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Our standard test is performed in your home by a Rite Way water specialist. No samples get mailed anywhere and there’s no waiting on a lab. You walk away knowing your numbers the same day.
Tucson’s water is classified as hard. That hardness comes from two places: the limestone and caliche-heavy geology that groundwater travels through on its way to local aquifers, and the mineral content of the Colorado River water blended into the city’s supply. The result is water that works against your home quietly, through scale buildup, appliance wear, and everyday frustration.
Our test measures your home’s exact grains-per-gallon (GPG) reading on the spot. Water quality can vary from one neighborhood to the next, and a city-wide average won’t tell you what’s actually running through your pipes.
Hard water isn’t a health risk, but it does put steady wear on everything it touches. Common signs you’re dealing with it:
Knowing your exact GPG reading is the first step in deciding whether a water softener or conditioning system makes sense for your home.
TDS measures everything dissolved in your water that isn’t water itself: minerals, salts, and compounds picked up along the way from source to tap. In Tucson, this reading carries real weight.
Tucson Water monitors TDS continuously across its distribution system, and levels can vary depending on your neighborhood and the current mix of CAP and groundwater in your part of the city. As the city’s share of Colorado River water has grown over the years, mineral content in the blend has shifted with it, which is why an on-site reading at your specific address gives you a clearer picture than any general estimate.
Common dissolved substances that contribute to TDS include:
Elevated TDS doesn’t automatically mean your water is unsafe, but it does affect taste, odor, and how your water interacts with your plumbing and appliances over time. Your specialist will explain what your reading means for your home.
Test results may vary by region and area.
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Frances Kinney0 days agoTrustindex verifies that the original source of the review is Google.
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Laura Lempe0 days agoTrustindex verifies that the original source of the review is Google.
Pedro and Jose are GREAT team members for Rite Way! Professional, easy to work with, clean, and quick! Had my whole house water filtration system checked and filter replacement! Easy peasy! Highly recommend Jose and Pedro with Rite Way!+1Posted on Google![]()
Eva Dong0 days agoTrustindex verifies that the original source of the review is Google.
My technician was very friendly and explained what he was doing so that I would understand my toilet tank better. His professionalism and expertise made me feel at ease.Posted on Google![]()
Dylan Foley0 days agoTrustindex verifies that the original source of the review is Google.
Rubin was awesome!Posted on Google![]()
Mamie MacDoo0 days agoTrustindex verifies that the original source of the review is Google.
I called riteway plumbing out for a clogged sewer drain. Riteway worker Yair responded and he was exceptional he was very knowledgeable and friendly I really appreciate his efforts for unclogging my sewer line. Yair was a great delight. He told us our problem was within the city pipe and they would need to come out and fix it, I called the city and they were very combative and so I had to call riteway again they came back out and Yair again was exceptional and polite very understanding he showed the city his findings in person and now the city is coming out to do there part. I would whole heartly recommend riteway to anyone friends and family they are a blast to work with and very thorough. Thank you Yair and riteway!!!Posted on Google![]()
Jaimie Petty0 days agoTrustindex verifies that the original source of the review is Google.
We had a plumbing emergency and was referred to Rite Way by one of our vendors. They were out within 3 hours, cleared the clog and charged exactly what they quoted when I called. Josh, the plumber who came out to our office was friendly, knowledgeable and efficient. Well done!Posted on Google![]()
D S0 days agoTrustindex verifies that the original source of the review is Google.
Pedro came out on day 1 to diagnose a problem for us and ended up finding an issue with our water heater that we hadn’t called about, but needed to be addressed. Pedro fixed that issue and returned with Jose on day 2 to make a modification under our sink that was necessary to allow the installation of a new dishwasher. Our house has wonky 3/8 inch piping and so it took some troubleshooting to make things compatible. A supervisor (sorry, didn’t get his name) responded during the process. We really appreciate the team effort to get us up and running. We have used Riteway before and will continue to use them, especially after once using another company to replace our water heater. Pedro immediately saw that the other company’s install was not up to code and presented a safety hazard. Riteway should be your first choice!Posted on Google![]()
Deirdre Treanor0 days agoTrustindex verifies that the original source of the review is Google.
Raul was great. I knew it was going to be later in the day since they offered same day. He arrived at 5pm to replace two faucets and the angle stops under two sinks. Three hours later and much fighting with the angle stops (we knew that was going to be the case) and he was done. He made sure we verified everything was working before he left. Great service. The scheduling not so much. I was texting with what I thought was a human, turns out it was a bot who couldn't help. Got the call to schedule and they asked about my AC (which is due for inspection) so I had to tell them I had something else. Then she told me the price of them coming to give an estimate. I told her I wanted them to do the work. I wasn't asking for an estimate, not sure if that would make a difference with scheduling. Explained needing 2 faucets and the shut offs below both sinks replaced & that it wasn't going to be easy to replace the shut offs (angle stops). She said that's fine. Got another call from Justin confirming what I needed done. Explained again it wasn't going to be a simple fix. Told him how I had tried to turn the water off to replace the faucets and the knob broke spraying water. He said no big deal. Spoilers alert it was not at all easy as noted in how long poor Raul was here. The dismissive tone/feeling when trying to tell them it wouldn't be simple is why I gave them 4 stars. I know homeowners often think a job is bigger than it really is when you have a professional do it, but that doesn't mean they're always wrong We did sign up for their monthly VIP services because it just makes sense and overall they are good people.Posted on Google![]()
Pirate Kustoms1 days agoTrustindex verifies that the original source of the review is Google.
We received one of their so called free AC inspections which wasn’t supposed to take long but two hours later the guy was still here. We said right up front we know the AC is older and will be looking into replacing it this next spring. AC WAS running fine but we know there is a limit. The guy after two hours goes on and on how our refrigerant is over $300 a pound and our AC needs to be replaced now not later. After telling him we know it’s time and looking into it for this spring we get more run on about being OVER $300 a pound to replace refrigerant and how pricey that will be. Now almost 8pm he leaves. Want to guess what we woke up to?? Yes a frozen up AC unit now running way low on refrigerant. Running fine before they checked and less than 12 hours later not running.Posted on Google![]()
Carolyn Szabo1 days agoTrustindex verifies that the original source of the review is Google.
Carlos Garcia is an outstanding employee. He is thoughtful, considerate and results oriented. He carefully explains what he is doing and what the fix should be.He instills confidence in his remedies. I see a very bright future for Carlos.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
*Valid Until: 12/31/2023
We test water in Tucson homes every day, from the Foothills, in Marana, in Sahuarita, in Midtown, and everywhere in between. That on-the-ground experience means we’re not guessing at what your water looks like. We already have a strong sense of it before we ever walk through your door.
Tucson’s water supply is genuinely unlike anywhere else in Arizona. The blend of recharged Colorado River water and local groundwater, managed across hundreds of wells and miles of distribution pipe throughout Pima County, means your water’s mineral profile is shaped by factors most homeowners never think about. Our specialists understand exactly what that means at the household level, and they explain your results in plain language, not technical jargon.
A free test from Rite Way isn’t just a number on a page. It’s local knowledge working for you.
Tucson’s water situation is more layered than most cities, and it’s important to understand why.
A blended supply that shifts by neighborhood. Tucson Water delivers a combination of recharged Colorado River water and local groundwater. That blend isn’t uniform across the city. What comes out of your tap can differ depending on which part of the distribution system serves your home. A single citywide description doesn’t capture what’s actually happening at your address.
CAP water and mineral content. Colorado River water naturally carries a higher mineral load than the groundwater it’s blended with. As Tucson has shifted more of its supply toward CAP water over time, that mineral content has become a bigger factor in what reaches Tucson taps and what builds up inside pipes, water heaters, and appliances.
Groundwater shaped by desert geology. Local aquifers run through limestone and caliche-heavy formations that naturally add calcium and magnesium to the water. That geology is part of what makes Tucson water consistently harder than what many homeowners were used to before moving here.
Compliance isn’t the whole picture. Tucson Water meets all state and federal drinking water standards and that’s a solid baseline. But compliance standards are set system-wide. An on-site test at your home gives you information that a city report can’t.
You don’t have to wait for a major problem to make a water test worthwhile. These are common indicators that it’s worth getting your numbers:
Even when water looks and tastes completely normal, hardness and dissolved solids can still be working against your home quietly. A free test is the only way to know for certain.
Our free Level 1 test covers hardness and TDS which are the two measurements that matter most for the majority of Tucson homes. But given the complexity of the local supply, some homeowners want a fuller picture before making any treatment decisions. That’s where Level 2 comes in.
Level 2 builds on the standard test with additional screening for:
Level 2 is especially relevant for homeowners in outlying communities on well water, anyone in an older home with aging pipes, or those who want the most complete information before choosing a treatment system.
Testing availability may vary by region. Contact us to find out what’s available in your area.
A water test gives you real information. In Tucson, where your water travels a long way before it reaches your tap, that information is worth having. Here’s what testing can do for your home:
Your Rite Way specialist doesn’t hand you a printout and leave. Here’s what the end of your appointment actually looks like:
This free water test offer is valid for new customers only in the Tucson metro and surrounding Pima County communities. Not valid for current customers. Current customers may request a water test, fees apply.
If you’re ready to find out what’s in your water, Rite Way makes it easy. We’ll come to your home, test on the spot, and give you clear answers from a team that knows Tucson water inside and out.
Schedule your free water test today.
Yes. Our Level 1 test is completely free for new customers throughout the Tucson metro and Pima County, with no purchase required and no obligation attached.
We measure two things: your water’s hardness in grains per gallon (GPG) and your total dissolved solids (TDS) in parts per million. These are the two most telling indicators of water quality for Tucson homes.
Tucson Water blends Colorado River water from the CAP with local groundwater, and that ratio isn’t uniform across the distribution system. An on-site test at your home gives you a more accurate picture than any citywide average.
Tucson’s hardness and dissolved solids are largely undetectable by sight or taste alone but they’re working on your pipes, appliances, and fixtures regardless. The only way to know where your home actually stands is to test it.
Our free on-site test delivers immediate results for hardness and TDS. A certified lab test screens for a broader range of contaminants including bacteria, heavy metals, and nitrates. If you want that level of detail, ask about our Level 2 extended testing.
For homes on city water, every 1–2 years is a reasonable baseline or any time you notice a change in your water’s taste, smell, appearance, or how your appliances are performing.
We serve Tucson and the broader Pima County area, including Marana, Oro Valley, Sahuarita, Green Valley, Vail, Saddlebrooke, Catalina, and surrounding communities.