SCAMMER BEHAVIOR! BEWARE OF THIS COMPANY!
These people are liars and scammers!
They came to my home yesterday to inspect a gas leak that Southwest Gas had identified and told us needed to be capped.
During the visit, the plumber informed me that a complimentary plumbing inspection was included. I said, "Okay, fine," even though that was NOT the reason we called them.
The technician proceeded to inspect our entire home and returned with a list of more than $7,000 worth of recommended repairs! NONE of which had anything to do with the gas leak we originally called about.
We politely told him we would think about his recommendations.
Well, imagine my surprise when I checked underneath both of my bathroom sinks this morning, only to discover that BOTH WERE LEAKING!
Apparently, the technician had loosened or pulled apart the plumbing connections underneath BOTH sinks. What a coincidence! Neither sink was leaking before his visit, yet suddenly BOTH were leaking afterward!
Thankfully, my husband was able to tighten the connections, and guess what? NEITHER SINK IS LEAKING ANYMORE!
So, let me get this straight. You come into someone's home for a GAS LEAK, offer a "complimentary" plumbing inspection, recommend over $7,000 in unrelated repairs, and then leave behind TWO leaking sinks that weren't leaking before you arrived?
And conveniently, you had recommended replacing plumbing fittings?
Is this how you generate business? Create problems and then charge customers to fix them?
Absolutely DISGUSTING and completely unacceptable!
Now, here's what your little visit actually earned you:
A ONE-STAR REVIEW!
$89 for your consultation.
A formal complaint to the Better Business Bureau (BBB).
A customer who will NEVER hire your company again!
And someone who will make sure friends, family, and anyone else I know are warned about this experience!
I will tell EVERYONE I know to NEVER use your services.
Congratulations! Instead of earning thousands of dollars in business, you earned a terrible review, a BBB complaint, and a reputation I certainly wouldn't want attached to my company.
WAS IT WORTH IT?!
