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AC/Heat Company & Plumber Reviews

Here at Rite Way, we always do our best to make sure our customers are very satisfied with the experience and working with us. At the same time, we recognize that we always have room for improvement if we want to continue to be the best air conditioning and plumbing company in Tucson.

If we’ve done business with you, and you are totally satisfied with our performance, please click one of the links below and leave us a Five Star review to help other customers find us.

If you are not yet totally satisfied with your Rite Way experience, instead of writing a review, please give us a call at 520-201-3385 so that we are aware that we did not meet your expectations, and give us a chance to see what we can do so that you are totally satisfied.

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Keep your AC and Furnace in tip-top shape with bi-annual complete AC/Furnace Tune-Ups. Our expert technicians will inspect and optimize your unit, catching any potential issues before they become major problems. By investing in a tune-up now, you’ll avoid the rush and potentially costly repairs. Stay ahead of the game and keep your home safe and comfortable all year round with our professional $65 Complete System.

Valid Until: 12/31/2024

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Chuck L profile picture
Chuck L
0 days ago
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Great service. Pedro took the time to explain the issues and provided solutions
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Willem Sanders profile picture
Willem Sanders
0 days ago
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Justin is awesome. I want him to come every time
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Chip morgan profile picture
Chip morgan
0 days ago
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Jachin was great.
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ragh kot
1 days ago
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I received a call from my tenant about a possible water-heater leak in the garage and water leaking into the kitchen. When I called Anytime Plumbing, my call was routed to Rite Way Heating, Cooling & Plumbing, and they sent a plumber to inspect the problem. The plumber told me there were two separate leaks: one beneath the water heater and another inside the kitchen wall. He quoted $2,800 to replace the water heater. I asked him to focus first on the leak inside the wall. After cutting open the drywall, he quoted an additional $3,500, saying the repair would require a jackhammer to access the pipe, fix the leak, and place a rough concrete patch over the opening. He said that if I paid a 50% deposit, he would perform a temporary repair that day and return on Monday to complete the permanent repair. Because the quote seemed extremely high, I offered to pay separately for the temporary repair while I obtained additional estimates for the permanent work. He refused to perform even the temporary repair without receiving 50% of the full quote and left without fixing anything. We had to keep the main water valve shut off. We then contacted another plumber, who inspected the water heater and found no problem with it. He repaired the leak inside the wall for only $300. Based on this experience, I would not recommend Rite Way Heating, Cooling & Plumbing. Their diagnosis and pricing were dramatically different from those of the plumber who ultimately resolved the issue, and I felt that I was being pressured into paying for an unnecessary water-heater replacement and a much more expensive repair.
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Daniel Brotsch
1 days ago
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Thomas was great. Taught us a lot about our septic system and how it should work. And he's a drummer as well so give that man a raise.
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Timothy Tasho
1 days ago
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Ahmad Tallash provided excellent service, was very professional and patient in dealing with me. He thoughoughly explained every procedure step by step. I would highly recommend him.
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Nadine Sotomayor
2 days ago
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Tony was on time, professional, polite, and explained everything that was happening! Great service!
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Rukiya Higgins profile picture
Rukiya Higgins
2 days ago
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Great service from start to finish. Thomas Costello did an excellent job emptying my septic tank and installing risers. Professional, efficient and easy to work with. I would definitely recommend Rite Way.
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G G
2 days ago
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Victor B profile picture
Victor B
2 days ago
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+1
Very great experience with Brandon. He was polite and knowledgeable and not pushy at all. He diagnosed the issue quickly on my primary unit, and also inspected my secondary unit ( which looked worse than I thought)! The service call was under $90 which is below many other firms. He also came the day we called the office to set up the service visit!!! VictorB
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Also, we can only have 1 Google review per customer, so if you’ve reviewed us before you’ll be asked to update your review. Alternatively you can write another review on one of the link below. We appreciate it!

Thanks you so much – and remember, if you’re not totally satisfied that we met your expectations, we may not be able to do anything about it because we may not know – please give us a call and let me know how we can earn a great review from you!

Air Conditioning Repair • AC/Heat Repair • Furnace Service • Plumber • Tucson

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*Valid Until: 12/31/2023