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12 Questions First-Time AC/Heat Buyers Should Ask

Choosing the right AC/Heat system can be a daunting task for first-time buyers. You need a system that can adequately heat and cool your home. Plus, you need experienced technicians who can install the equipment correctly. You can count on us at Rite Way Heating, Cooling, & Plumbing for quality work. We guarantee you that after the installation, your system will work correctly. Before you purchase your AC/Heat unit, here are crucial questions that you should ask.

1. What Is the Proper Size of System for My Home?

The right-sized unit for your residence will depend on your home’s square footage. An oversized system will waste a lot of energy leading to high utility costs. On the flip side, an undersized AC/Heat won’t meet your heating and cooling needs. It won’t serve you for long since it’s straining to keep you and your family comfortable.

The good news is that we will help you calculate the square footage to get the ideal size. Our team of certified technicians will also conduct a load calculation to determine the equipment that fits you. We will then give you a recommendation for the machine to buy to meet all your expectations.

2. What Will the Price of the Equipment Be?

Typically, the costs will include buying the unit and the installation charges as well. There are many AC/Heat makes and models that come at different prices. We deal with brands that are of high quality, such as Trane and Lennox. When you contact us, we will give you a free estimate of the price that you can expect.

The good news is that we offer upfront pricing; hence, you don’t have to worry about hidden costs. You can also opt for monthly payments on approved credit so that you won’t strain financially if you can’t pay upfront.

3. Who Will Install the New AC/Heat?

Before you buy the system, you need to know if the company you’re purchasing it from performs installations. NATE-certified technicians will do an excellent job since these professionals have expertise and experience. At Rite Way Heating, Cooling, & Plumbing, we have highly skilled experts who can do the job. Plus, we have the license to operate, meaning that you can trust us to do the installation.

4. Which Essential Qualities Does the Unit Have?

For starters, the system should be energy efficient to ensure that you don’t pay for high utility costs. Look for a furnace with a high AFUE rating and an air conditioner with a high SEER rating. The primary reason is that they have energy savings that you can enjoy.

Also, the noise levels of the unit are crucial since you need one with quiet operation. This way, you can sleep soundly at night or work from home without disturbance. You can also choose a machine that utilizes the latest technology, such as programmable thermostats. The features will help you control temperatures in all rooms, even when you are away from home.

5. When Is the Best Time for Installation?

We can work according to your schedule to install the AC/Heat system for you. If the current heating and cooling systems have failed, you need new ones immediately. If they are still working but having challenges, you have some time. We recommend that you buy new equipment before summer and winter.

Perhaps, spring and fall are the ideal times for installation. By purchasing during these seasons, you will have peace of mind knowing that the equipment won’t break down in the middle of hot or frosty months.

6. What About Maintenance?

Regular maintenance is crucial if you want the AC/Heat system to perform optimally. As your reliable company, we recommend tune-ups at least twice a year. Our crew performs comprehensive maintenance that ensures the unit is energy efficient. Maintenance is essential because it allows our technicians to detect problems in the system early, preventing costly repairs. Plus, tune-ups lengthen the lifespan of the unit that you have.

7. What Fuel Source Does the Heating Unit Use?

Your heating unit can use oil, electricity or natural gas as the fuel source. We can help you determine the best one to choose as per your needs and preferences. The fuel source will also depend on your budget since they come at different rates.

8. Which Brand Should I Go for?

There are many brands on the market that you can choose for your AC/Heat system. We deal with all makes and models, including Lennox and Trane. With you as our customer, we can help you pick a system that fits your budget and specifications. We aim to give you equipment that is durable and offers you the ultimate indoor comfort. Reliability and optimal performance are what you need to look for in a brand, and we can provide you with just that.

9. What Other Accessories Should I Install?

The AC/Heat system can work alongside other accessories that boost air quality. Some of them include air purifiers, humidifiers and dehumidifiers that control moisture content in your home. The components come with additional expenses that you need to plan for as well. They might also take up some extra space in your home or business. Prior to the install, we can go over your options and carry out an assessment to get you the right products and accessories for your needs.

10. Will I Get Tips and Information to Operate the Equipment?

You can count on us to provide you with advice regarding how to operate your AC/Heat unit. With our many years of experience, we offer quality tips to our customers to help them best utilize their equipment. If you have any questions or concerns, our communication lines are always open. One of our friendly staff members will answer your call to address your concerns.

11. Do You Offer Financing Options?

As an AC/Heat buyer, you need to inquire about financing options that the company offers. Using money out of your pocket to pay for a new unit can be expensive. You don’t have to worry since Rite Way Heating, Cooling, & Plumbing is there for you. We offer financing options on approved credit to all our customers. Your experience with us will be terrific since you won’t struggle to look for funds.

12. Can You Provide References From Prior Clients?

It is essential to know if you are working with a trustworthy contractor. Thus, you can ask for references from customers that the company has worked with in the past. We are more than happy to give you the information to earn your trust. You can also check the testimonials and honest reviews from clients online.


At Rite Way Heating, Cooling, & Plumbing, we offer exceptional heating and cooling services. We have been in the industry since 1959, and we’re proud to serve residents in the Tucson area. We carry out repairs, installation and maintenance services. Plus, you can rely on us for additional services, such as plumbing and indoor air quality. Our team of certified technicians is on standby to handle all jobs that you present. Contact us today to book an appointment and enjoy our stellar service.