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A heat pump in Phoenix carries the full load. From the first hot days of April through a summer that regularly stretches into October, it cools the house. When December and January evenings cool down and households across the Valley flip to heat, it switches modes and handles that too. The system never really gets a break, which means what you install matters every month of the year, not just in summer. Rite Way installs and replaces heat pumps across the Phoenix metro from our Gilbert office. Our technicians assess your home before recommending anything, walk you through high-efficiency options, remove your old unit, and get the new one set up correctly. We have been serving Arizona homeowners since 1959, and more than 5,000 Valley homeowners have reviewed our Phoenix team on Google at a 4.9-star rating.
Most heat pump problems are worth repairing. But some situations point clearly toward heat pump replacement rather than another fix. Consider a new system if yours is showing several of the following:
Valley heat pumps accumulate cooling hours faster than systems in most other climates, which means wear adds up quickly. A system at or past 12 years that is struggling to keep up in July has often reached the point where replacement makes more financial sense than another repair. If you are not sure which direction makes sense, our technicians will give you a straight answer after a proper evaluation.
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NOT COMBINABLE WITH ANY OTHER OFFER
RULES AND RESTRICTIONS APPLY
NOT COMBINABLE WITH ANY OTHER OFFER
RULES AND RESTRICTIONS APPLY
A new heat pump is a significant investment, and the right recommendation depends on your home.
We will recommend the heat pump that fits your home and your budget. That means running through the efficiency trade-offs honestly, explaining what each rating means for your actual bills across both the cooling and heating seasons in Phoenix, and being direct about whether a repair or a replacement makes more sense for where your current system stands.
Our Phoenix team works out of Gilbert and serves homes across the Valley, from newer builds in Chandler and Scottsdale where systems are younger but the cooling load is just as demanding, to older neighborhoods in Mesa and Tempe where equipment has been working hard for a long time. We factor in what your home actually needs before we recommend anything. On installation day we remove your old equipment, set up the new system, and test it before we leave. You will know what was installed, what it is rated to do, and what to expect from it before we go.
Rite Way installs air-source heat pumps across the Phoenix metro. The right system type depends on what your home already has and how it is set up.
Ducted split systems connect to your existing ductwork and provide whole-home heating and cooling. This is the most common setup in Valley homes, and getting the system properly sized for your square footage, layout, and ductwork condition is the most important part of the installation.
Ductless mini-split systems mount compact indoor units directly in the spaces that need conditioning, with no ductwork required. These work well for homes without existing ducts, additions, garages, or any space that needs independent temperature control. For more on what ductless systems involve, visit our ductless mini-split installation page.
Every installation starts with a home assessment. We account for your home’s size, layout, and existing ductwork before any recommendation is made.
Every new heat pump carries efficiency ratings, and understanding what each one measures helps you make a better decision.
SEER2 measures seasonal cooling efficiency averaged across a range of operating temperatures. All split-system heat pumps manufactured since January 1, 2023 must meet at least 14.3 SEER2 under current U.S. Department of Energy standards.
EER2 measures cooling efficiency at a specific outdoor temperature: 95°F. This is the rating that matters most in Phoenix. The DOE places Arizona in its hot-dry Southwest region and specifically notes that peak-load efficiency at high temperatures is especially important in hot-dry climates. A system’s EER2 reflects how it actually performs under the conditions your heat pump faces most often.
HSPF2 measures heating efficiency over the heating season. Given Phoenix’s relatively mild winters, HSPF2 has less impact on your annual bills here than EER2 does.
The practical takeaway: look closely at SEER2 and EER2. We explain what each rating means for your APS or SRP bills when we make a recommendation.
Many Phoenix homeowners replacing an older furnace and air conditioner consider switching to a heat pump for the next system. One unit handling both heating and cooling has appeal in a climate where the system runs almost year-round anyway.
A heat pump delivers warm air rather than the intense heat of a gas furnace, which can feel different if you are used to gas. Homes without natural gas service are natural candidates for a heat pump. Homes that want to keep gas heat for any reason can pair a gas furnace with a separate cooling system instead.
Whether you are doing a straight heat pump replacement or switching from a different system entirely, here is what the process looks like with Rite Way:
A new heat pump is a significant investment, and spreading the cost over time makes sense for many homeowners. Replacing a system that has reached the end of its life is not always something you can plan months in advance, and financing gives you the flexibility to move forward with the right system rather than the least expensive one. Rite Way offers financing for qualified homeowners on new heat pump installations. Ask about available plans and terms when you call.
New heat pump installations come with a manufacturer warranty on the equipment and a 2-year labor warranty on the installation. New systems installed by Rite Way are also eligible for the Total Care Protection Plan, which includes one annual maintenance visit and extends your labor warranty from 2 years to 10 years as long as you stay enrolled. If you sell your home, the warranty transfers to the new owner. Ask about enrollment when you call.
New heat pumps are built for newer refrigerants as part of a federal phasedown of older ones like R-410A. No new complete R-410A systems are being manufactured, though parts for existing systems still are. According to NAHB reporting on the EPA refrigerant rule, R-410A production is being reduced to 15% of current output by 2036, which is worth factoring in if your older system is facing a major repair and you are weighing repair costs against the cost of a new system.
Whether you are replacing a system at the end of its life or switching from a gas furnace setup, Rite Way is ready to help. We answer phones 24/7 and provide upfront pricing before any work begins. Call us at 602-661-1064 or start an online heating and cooling estimate from home. After installation, visit our heat pump maintenance page to learn how two tune-ups a year keep the system ready for both seasons.
A heat pump moves heat rather than generating it by burning fuel. In summer it pulls heat from inside your home and releases it outside. In winter it reverses, extracting heat from outdoor air and bringing it inside. Because it moves heat rather than creates it, a heat pump is more efficient than electric resistance heating.
One system handles both heating and cooling year-round, which simplifies maintenance and can reduce energy costs compared to older, lower-efficiency equipment. In Phoenix, the system’s cooling efficiency matters most given the length of the cooling season.
Every Rite Way installation includes a home assessment, a plain-language options review, removal of your old system, installation of the new equipment, and testing before we leave.
Most likely. New systems use newer refrigerants as part of a federal phasedown of older ones like R-410A. Existing R-410A systems can still be serviced, but that refrigerant is being produced in smaller quantities each year, which is worth considering if an older system is facing a major repair.
Pay close attention to SEER2 and EER2. SEER2 measures seasonal cooling efficiency and EER2 measures performance at 95°F, which reflects actual Phoenix summer conditions. The DOE specifically identifies peak-load efficiency as most important in hot-dry climates like Arizona. We will walk you through the numbers when we make a recommendation.
If your system is under 10 to 12 years old and facing a single component failure, repair is almost always the right call. As systems approach 15 years and face a major failure, replacement often makes more financial sense. We will give you a straight answer either way.
Yes. A heat pump is not the only option. If you want to keep gas heat and only replace the cooling side, our furnace installation page covers how gas and heat pump options compare for Phoenix homes.